比特币中文支持工作职位 -- 赫尔辛基
Your main task is to provide support service to the customers who visit on the site. Mainly you will help them to conduct basic actions on the website, like help them to go through a trade, search suitable advertisement, recommend a payment method or explain how to track their bitcoin transaction in the blockchain.
Your secondary task is to ask, notice and collect feedback from customers regarding how we could serve them better.
Right now we are looking for someone who can work on following shift on daily basis. There might be occasionally a need to work on weekends or cover other shifts, so a certain level of flexibility is a plus.
The current shift we are looking to fill, would be timed approximately 1:00 AM (UTC) to 9 AM (UTC).
Customer service attitude
- Professionalism and discretion towards customer matters and details
- Excellent plural, reading and writing skills in English
- Excellent reading and writing skills in Chinese
- Additional language skills are considered plus
- Kowledge and interest about bitcoin, blockhain and functionality of Localbitcoins are considered plus